EAP is a service that requires explanation, so it places special demands on communication. A successful EAP lives from continuous communication and information.

For an EAP to be present in users’ minds, it must be repeatedly refreshed in the right dosage through repeated communication.

Further measures like workshops, seminars, health days, information events, presentations etc. can make an important contribution to keeping EAP offerings in the awareness of employees and leaders.

Every employee in a company perceives today’s constant change differently. Everyone needs their own solution, for example in case of workplace stress or conflicts in their private life. Use the available communication means appropriate to the position of the individual employee, from the top executives to various stakeholders to office and blue-collar employees.